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WE ONLY SHIP TO THE UK and EUROPE. Sorry to all our friends in the USA but we are unable to process orders at the moment from ANY non European countries.  Delivery to UK Addresses: Our delivery charges are non negotiable and include handling, card processing, packaging materials, manual packing, paperwork and actual post / courier charges.
The YELLOW area is our standard rate courier delivery
All other colours denote additional charges.
Standard rate:
For most parcels we use FedEx next (working) day courier at a cost depending on size / weight. You'll be informed of the exact delivery charge at the checkout but as a guide small guitars cost £9.95, most electric, acoustic guitars and guitar and amp packs around £12.50
Despatch schedule:
Orders placed Monday to Thursday before 1:00pm, goods should arrive with you the following day.
Orders placed Friday should arrive with you Monday
Orders placed Saturday and Sunday should arrive with you on Tuesday
Please make allowances for Christmas, Bank Holidays etc
On some smaller parcels these are shipped via Post Office 1st Class recorded delivery, priced depending on size / weight.
NOTE: if you live in the GREEN, RED or BLUE areas please note there will be additional delivery charges. At the moment this does not show up on the checkout page. We are just a shop and not I.T experts so I apologise if this sounds unprofessional. FedEx have different delivery rates for these areas so I have to follow their format. Until I can sort out this region specific problem you will be notified by email of the extra charge and then decide if you wish to pay or cancel. Sorry for any inconvenience.
European delivery We can deliver to Ireland, France, Germany, Belgium, Luxembourg, Netherlands, Czech Repulblic,
Switzerland, Italy, Spain, Portugal, Denmark, Poland,
Austria.
Guitars cost £55 plus insurance
Effects and items weighing less than 5 Kg will cost £30
Amps and larger items will cost £80
Insurance is available at extra £10 for every £500 covered eg a £2000 guitar will cost an extra £40 to insure.
TERMS, CONDITIONS AND SMALL PRINT - PLEASE READ:Please
respect our award winning service and understand that by buying you are agreeing to the following terms and
conditions:
1) COURIER DELIVERY:i)
Orders received before 1:00pm Monday to Friday are despatched SAME DAY
for a next WORKING day delivery. Please make allowances for Bank
Holidays, Saturdays etc and note that we are not
responsible for courier delays. We are unable to offer refunds for late
deliveries.
ii) We use FedEx. If you are not in you will be
"carded". Re-delivery will be the following working day UNLESS you
contact them. If you are carded twice the goods remain at your local
FedEx depot for collection for FIVE DAYS only. After this period the
goods are returned to us. Unfortunately then you will be liable for
a DOUBLE delivery charge IN ADDITION to what you have already paid.
2) POSTAL SERVICE DELIVERY
- we are not responsible for postal delays. 99% of the time they get it
right however, they do allow themselves 15 days before they declare an
item missing even if it's 1st class recorded. We are unable to offer
refunds for late deliveries.
3) EUROPEAN DELIVERY
- when you order from us we will send you confirmation of despatch and a DHL / FedEx Courier tracking number.
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